A transformed PIT is designed to deliver a more intuitive, cohesive and carefully crafted passenger journey – from curb to gate and back again. Our aim has been simple: to shape an easier, more enriching, more universally accessible experience because we believe everyone has the right to feel welcome and considered in our airport.
Parking
Transforming PIT meant intentionally infusing technology into our design process while providing a sense of place and simplifying the visitor journey, and that starts with new parking options. Our new 3,300-space garage and 2,700-space lot make finding a space, getting quickly to the new terminal and returning to your vehicle or accessing a rental car when your trip concludes have been made easier:
• State-of-the-art space-finder system
• Clear, distinctly Pittsburgh signage
• Electric vehicle charging stations
• Quick access to terminal and rental cars
Wayfinding
Navigating a transformed PIT is a more intuitive experience from the moment visitors arrive at the airport. Whether from our new roadways, while parking or while progressing from terminal to gate to baggage claim, movement through the transformed PIT has been designed to make sense:
• Distinct arrival/departure signage
• High-contrast, high-accessible signage
• Reduced walking distances and times
• Intuitively navigable terminal design
Check-In
A transformed PIT is built to provide a more welcoming, more seamless experience from the moment travelers arrive in our new terminal. A combination of intuitive design and modernized, more noticeable signage will guide travelers to their airline’s ticketing counters, making it easier to check in for a flight, check baggage and move on through the airport:
• Accessible-height ticketing counters
• Same level as security checkpoint
Security
Moving through PIT’s transformed security checkpoint will be a more streamlined, efficient process, reducing the time it takes to make your way through the airport and on toward new amenities, renovated gates and your flight. The latest screening technology and a more open checkpoint space help ensure a quicker, more convenient security experience:
• 12 security lanes in a singular location
• State-of-the-art screening equipment
• Expanded, more open space
• Post-security recompose space
Connector Bridge
A transformed PIT has been reimagined to share with travelers a distinctly Pittsburgh experience – one that would not be complete without a bridge. Emulating the city’s renowned entryway, the Fort Pitt Bridge, PIT’s new connector bridge links passengers from security checkpoint to airside while imparting something more memorable, familiar and enduring:
• Inspired by the Pittsburgh community
• Shorter distance, security to gate (replaces PIT trains)
• Dynamic tunnel lighting reflecting Western PA skies
Restaurants & Shops
The journey through a transformed PIT continues as travelers move seamlessly from check-in through connector bridge and on toward a revitalized offering of concessions. PIT’s complement of both local* and national restaurants and shops has been inspired by visitor feedback and curated to enhance what our visitors experience:
• Bad Egg Breakfast Bar
• Cafe Conmigo*
• Camden Food Market
• Champion City Sports
• Convive Coffee*
• Duquesne Supply Co.
• Hammer Made
• Jimmy John’s
• MAC
• Mi Casa Cantina
• Mineo’s Pizza*
• Sambazon Acai Bowls
• Shake Shack
• Stack + Press Delicatessen
• Auntie Anne’s
• Beercode
• Bruegger’s Bagels
• Chick-fil-A
• Cinnabon
• CNN Newsstand
• Dunkin Donuts
• Farmer’s Fridge
• FuelRod
• Gaby et Jules*
• Hudson Booksellers
• Hudson News
• InMotion
• Joe and the Juice
• Johnston & Murphy
• Lids
• Marathon Diner*
• Martini
• Penn Brewery*
• Pittsburgh Duty Free
• Primanti Bros*
• Rite Aid
• Sarris Candies*
• Starbucks
• Sunglass Hut
• TGI Friday’s Pub
• The Strip Market
• Tumi
• Vino Volo
• Wigle Whiskey*
Concourses
PIT’s transformed concourses have been designed with comfort and convenience in mind, whether travelers are waiting for their flight, relaxing before boarding or preparing for their trip. As part of our airport modernization, all holdrooms (gate areas) and restrooms have been remodeled to provide a more considered, welcoming experience:
• New LED lighting
• Updated designs and carpeting
• Upgraded informational screens
• Nursing room in each concourse
• Adult changing table/room in each concourse
Baggage Claim
A transformed PIT has been designed with traveler efficiency in mind. PIT’s new, more streamlined baggage system delivers luggage faster, decreasing wait times (and stress) by delivering checked luggage either before or at the same time travelers arrive at our modernized baggage claim space:
• Shorter luggage travel time, plane to baggage claim
• Eight, new, larger baggage claim carousels
• More open waiting spaces
• Quick access from baggage claim to parking, rental cars, public transportation and ridesharing options
Meet & Greet
A transformed PIT is designed to be as unique as the region it serves. Pittsburghers park, make our way inside the airport, then wait to greet our friends, colleagues or loved ones after their flights have arrived. It’s a distinctly Pittsburgh tradition known as the meeter-greeter phenomenon, and it has shaped the design of our new airport:
• Increased indoor and outdoor seating
• Shorter travel time from gate to baggage claim
• Decreased baggage wait times
Ground Transportation
A transformed PIT is designed to connect travelers with their destination seamlessly and effortlessly, whether back to their vehicle after a trip or to rental, bus, taxi or rideshare options. PIT’s new customer service building is purpose built to provide convenient, indoor access to link travelers with the ground transportation connecting them from the airport to wherever they need to be:
• Connection to new parking garage
• Direct access to bus, taxi and rideshare curb
Impact
As the Pittsburgh region continues to redefine itself, the Allegheny County Airport Authority is transforming PIT to meet the challenges of tomorrow, better serve the community and advance the region’s role as a world leader. Our future is intrinsically tied to the prosperity of the passengers and the community we serve. An airport modernized for today and designed for tomorrow also reduces its operational costs—and a smarter, more cost-efficient airport will create a ripple effect of opportunity. Building the new PIT has been an economic jet engine, creating thousands of jobs and generating billions of dollars for the Western Pennsylvania economy—and its impact will continue for years:
• 14,300 jobs created
• $2.5B in economic activity
• $1B in direct labor income
• Over 90% local labor and supplies
• No state or local taxes used